Refund policy

CANCELLATIONS/ REFUNDS

We reserve a right to accept or reject orders placed through our Site. Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, it cannot be cancelled. We do not offer any exchange or returns for any Bubber- Aanchal & Sanjana (Couture) of our products. No returns and refunds will be permitted for Bubber- by Aanchal & Sanjana (Couture). 

However, we want you to love what you have ordered. Should you have any problems with your order, please contact our customer care within 24 hours of receipt and we will do our best to assist you. 

We accept returns for Bubber Blu only. Please refer to the Refund policy.

 BUBBER BLU REFUNDS

To be eligible for a return or exchange, your item must be approved subject to being unused, unworn and in the same condition that you received it. All the tags, labels, original packaging etc. should be intact and the garments should not be washed, used or in spoiled/damaged condition. We reserve the right to decide whether this term is fulfilled.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Once we have received your return shipment in our warehouse/store, we will send you an email confirming receipt of the parcel. If approved, you’ll be automatically refunded on your original payment method within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 30 business days have passed since we’ve approved your return, please contact us at orders@bubbercouture.com.

We will refund the value of your returned item(s) excluding the delivery fees within 30 days after receiving your return as below:

Card: If you have paid by card, we will refund the balance to the card originally used.

To start a return, you can contact us at orders@bubberblu.com.

Exchanges are permitted only for size reasons, in the same colour. The same product originally ordered will be provided in the revised size. Shipping costs for exchanges have to be borne by the customer. You will also need the receipt or proof of purchase.

RETURNS/REFUNDS OUTSIDE INDIA:

We do not permit exchanges or returns or refunds for our international orders.